eFLEXS Service Management Software Features
eFLEXS Field Service Management software helps customers plan, manage and optimize their processes with the following features:
- Automated routing of service activities in workgroups or service partners
- Reliable activity planning and dispatching service orders based on activity type and ZIP Codes
- Efficient management of team workers and their activities depending on: shifts, schedules, roles
- Secure subcontractor data integration: devices, items, products, addresses, contracts, orders
- Effective workflows creation to support a structured planning and working method
- Using master data from other software systems via web services
- Improved technician utilization, service dispatcher efficiency and customer satisfaction with eFLEXS Schedule Optimization Software Module