Plan next week's operations in minutes!
Automation of the deployment planning through Field Service Optimization Software
The simplest way to organize your field services,
to plan and optimize deadlines.
Save valuable time and reduce travel times.
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Field Service and Schedule Optimization
Dispatchers have to cope with a multitude of tasks when it comes to planning, scheduling and dispatching field service deployments. With the number of deployments to be planned, the complexity of compiling the best possible tours for the technicians increases exponentially, while at the same time adhering to deadline criteria. In addition, there are unpredictable events such as employee absences, deadline cancellations and urgent orders that require immediate action and changes to the current scheduling. This can quickly result in an almost unmanageable number of coordination tasks.
A typical problem occurs when planning field service deployments: To select a sequence for the visit of several locations for the employees in such a way that the entire travel distance of the service technician is as short as possible and the dates of the assignments are kept. If you have several vehicles or sales representatives who have to visit many different locations, this problem quickly becomes an even more complicated route planning problem.
Imagine you manage to solve these problems in less than no time.
How is it possible to save - not only time - in resource planning with scheduled optimization?
With our schedule optimization module of the eFLEXS Field Service Management Software you can solve a variety of different problems of this kind. For example, you can define various target functions – such as minimizing travel costs – and consider various business-specific constraints such as time windows, technician skills, material availability or break times in the optimization. You will always be in control, because eFLEXS supports you in manual scheduling and automatic planning for optimization in the field.
Advantages with Automation & Schedule Optimization
For your dispatchers:
• Dynamic scheduling with individually configurable target values
• Manual disposition possible at any time
• Increased productivity, efficiency and transparency
• Better organization of disposition
• Less disposition effort, more flexibility
For your Company
• Cost reduction through reduction of distances traveled and wear and tear
• Fewer overtime hours, better utilization of staff capacity
• Increase in the number of completed orders per day
• Compliance with Service Level Agreements
• Future-proof through automation and digitization
For your Customers
• Improvement of adherence to delivery dates
• Higher error correction rate at first visit
• Better responsiveness to schedule changes
• Compliance with restrictions such as technician, skill, material
• Increased customer experience and satisfaction
For the Environment
• Reduction of driving distances
• Reduction of CO2 emissions
• Reduction of paper waste through digitalization
• Relaxed technicians and drivers through optimized scheduling and route planning
• Greater sustainability through intelligent use of human & technical resources
Advanced Schedule Optimization Solution
Providing technical services often requires an appointment promise. With accurate adherence to deadlines and service level agreements, you can rely on the best possible tour right from the planning stage. Our advanced optimization solution takes into account deadlines, travel times, and specific customer needs and improves the sequence of deployments to help you increase productivity.
Tour Planning with worldwide coverage
Our tour planning is based on OpenStreetMap maps. This means that our route planning optimization can be used all over the world.
Highlights of Field Service Optimization
Our cross-industry field service management software with automation and optimization module supports the transition from manual field service scheduling to automated field schedule optimization.
Discover the eFLEXS Field Service Management Software now!
CONCENTRATE ON THE ESSENTIALS. LEARN HOW YOU CAN ACHIEVE EXCELLENCE IN SERVICE BY USING eFLEXS.
With eFLEXS you gain the possibility to execute your service processes lean and efficient. Schedule a demo now!